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Spending money on training is a pretty significant investment. Whether you’re funding your own training or choosing a training provider for an entire department, there are important questions to ask to help make sure you’re getting good value for your money. Oftentimes, training companies have a few trainers on their roster. It’s up to . . . Many of my fellow freelance instructors love the convenience of teaching via an online modality (Webex, NetMeeting, Elluminate, etc.). Online classes mean that instructors can teach from their home offices, and students can take the class from anyplace with a ‘net connection. On the surface, it sounds great. Nobody pays for travel, and . . . Be wary when you see a guaranteed pass rate advertised! Not everyone is going to pass; Jill Knapp explains why. . . . |
Service Desk: 10 Tips for Transformation  Click the image, and watch the archived version. Runs 47 minutes.
Balancing Demand & Capacity Management  Click the image, and watch the archived version. Runs 47 minutes. |
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Copyright © 2012 Knapp I.T. - All Rights Reserved.
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